Cultural Differences – How You Can Individualize Your Customer Service

Recognize Cultural Differences to Individualize Your Customer Service  How do you individualize your customer service? We have outlined a number of ways in our article in the December 2016 issue of TRENDS magazine entitled, “Individualize Customer Service.”   In our last … Continue reading

Data Security – It’s the Law

Data Security – It’s the Law Losing data is disruptive. Exposing personal data can be embarrassing. Worse, loss of identity data can result in legal problems. As stated in Animal Health Solution, “compliance with the identity theft prevention laws is … Continue reading

Positive People Experiences

Positive People Experiences was featured in the La Jolla Village News column, “Doing it Better,” by Natasha Josefowitz, Ph.D.,March 27, 2015, page 19, click to read online. Natasha wrote, “Although it is written as a communication tool for clients and … Continue reading