Consider Your Customers’ Ages

Consider Your Customers’ Ages In Order to Individualize Your Customer Service.  “Customer service” is the name of the game, and individualizing that service will take you to the next level. We have written an article, published in the December 2016 … Continue reading

Cultural Differences – How You Can Individualize Your Customer Service

Recognize Cultural Differences to Individualize Your Customer Service  How do you individualize your customer service? We have outlined a number of ways in our article in the December 2016 issue of TRENDS magazine entitled, “Individualize Customer Service.”   In our last … Continue reading

Set the Stage

Your Busienss Can Set the Stage for a Memorable Experience Walt Disney discovered how to create an “experience” for his visitors. He took a common activity like the enjoyment of amusement park rides, often encountered in a dirty and noisy … Continue reading