Positive People Experiences

Positive People Experiences was featured in the La Jolla Village News column, “Doing it Better,” by Natasha Josefowitz, Ph.D.,March 27, 2015, page 19, click to read online. Natasha wrote, “Although it is written as a communication tool for clients and … Continue reading

Difficult Conversations

What makes some conversations difficult, while others are not? We are going to be discussing this question at the conference of the Ontario Association of Veterinary Technicians this weekend in Niagara Falls, Ontario. Here is a sneak preview. There are … Continue reading

Speak Your Mind

 Do you shy away from speaking your mind?  Do you have good ideas that you don’t share?  Do you want someone to do something (or stop doing something) but you don’t let him or her know? Perhaps you’re afraid that … Continue reading

How to Deal With Overbearing Personalities

Sean told me about a woman in his organization who is causing him a lot of grief.  She’s at times overbearing, more outspoken than he’d wish, and often tactless in her communication style.  She interrupts.  She’s frequently angry. She engages … Continue reading

Four Fast Talkers

FOUR FAST TALKERS Did you see the February issue of Fast Company magazine? It’s the one that says “SPEAK UP!”  on the front cover and  “LISTEN UP” on the back.  As I mentioned in my last blog, it’s packed with … Continue reading